Events/Meetings: 2009 TNAAP Pediatric Practice Manager Conference was a Success
The 7th annual Pediatric Practice Manager Conference was held at the Radisson Hotel Nashville Airport on June 19, 2009. Attended by over 50 conference registrants and representatives from 18 different vendors, the day-long conference provided valuable educational sessions conducted in a fun setting where office staff from pediatric practices across Tennessee were able to learn and network with one another. This year’s theme, “Follow the Yellow Brick Road to a More Successful Pediatric Practice”, created a theatrical environment for the featured speakers including: Joel Bradley, MD, Chip Hart, Gretchen Hoffman, Jeanne James, MD, and Kelly Moore, MD. Topics ranged from chronic disease management and effective patient recall strategies, childhood immunizations and implementing an EMR, to the concept of the medical home and a panel discussion on TennCare. The conference marked another success in this popular series of TNAAP-produced educational meetings that benefit pediatric practices across the state.
The Pediatric Practice Managers' Network (PMN) provides TNAAP members' practice managers with a professional network of colleagues to discuss crucial management issues, share pertinent experiences, increase knowledge, and improve their management skills in order to strengthen the practices in which they work. PMN conferences consist of multiple sessions with expert presenters, peer-led workshops, networking opportunities, and group discussions.
We gratefully acknowledge the following sponsors for their generous support of our 2009 Conference:
Platinum Sponsor: AmeriChoice
Gold Sponsors: Amerigroup Community Care, Shire
Silver Sponsors: MAG Mutual Insurance Co., MedImmune, Physician’s Computer Company, ZirMed
Bronze Sponsors: BlueCross BlueShield of Tennessee, DABBS Computer Consultants, Diopsys, Inc., eClinical Works, Fox Collection Center, Franklin Collection Service Inc., GlaxoSmithKline, Make-A-Wish Foundation of Middle Tennessee, Physicians’ Pharmaceutical Corporation, Sexual Assault Center, Wyeth Vaccines
Download Promotional PDF Brochure
PROGRAM TITLE
Follow the Yellow Brick Road to a More Successful Pediatric Practice
PROGRAM AGENDA
Registration open at 7:45 am with a continental breakfast; Exhibits open.
Morning Session 8:30 – 10:00 am
Presented by Chip Hart, Director of PCC's Pediatric Solutions
Chronic Disease Management for Fun and Profit
Once you decide to focus on your asthmatics or obese children, how do you incorporate a chronic disease management program into your daily routine? Follow a proven, step-by-step process to ensure improved patient health and financial return.
Effective Patient Recall Strategies
Learn tips and tricks to get each and every one of your patients in for those physicals, flu shots, and more. What methods work best? Take the least of your resources? Pediatric practices share their secrets, complete with samples.
Patient Education That Pays
Are you embarrassed by your crookedly-copied, outdated handouts? Learn the why, how, and where of successful patient educational opportunities – how they benefit not only your patients, but you and your staff.
Break 10:00 – 10:15 am; Exhibits open.
First Breakout Session 10:15 – 11:15 am (Choose one of the two sessions listed below)
Field of Poppies - From the Forest to the Emerald City
Presented by Jeanne James, MD, Medical Director, Bureau of TennCare. Dr. James will lead a panel discussion of representatives from MCOs on problem solving, resolution and provider relations. This session is meant to be an informal, interactive discussion with a focus on the opportunity for you to bring to the table any issues or questions you wish to address.
Routine Childhood Immunization: Putting All of Our Children on the Road to Health
Presented by Kelly L. Moore, MD, MPH, Medical Director of the Tennessee Immunization Program at the state Department of Health. Dr. Moore will cover proposed new immunization requirements, updates for the VFC program (but it will not be a rehash of the VFC Spring Review), the latest in vaccine storage and handling advice, and the latest information on immunization coverage. She will address the flu season ahead (it could be a challenge both health wise and operationally - depending on what the federal government has us doing with vaccine for the new H1N1).
Break 11:15 – 11:30 am; Exhibits open.
Networking Lunch 11:30 am – 12:30 pm
Food, Friends and Fraternization
Break 12:30 – 12:45 pm; Exhibits open.
Afternoon Session 12:45 – 1:45 pm
Continuation of morning session; Chip Hart
Break 1:45 – 2:00 pm; Exhibits open.
Second Breakout Session 2:00 – 3:00 pm (Choose one of the two sessions listed below)
Slaying the Wicked Paper Witch (or How to Implement an EMR)
Presented by Gretchen Hoffman, Director Client Implementation, easeMD Systems. Mrs. Hoffman will cover the implementation of the EMR in the pediatric practice – how to keep staff morale up, barriers and challenges.
Getting your Practice to the Emerald City - Watch Out for the Flying Monkeys!
Presented by Joel Bradley, MD, General Pediatrician and CPT Coding Advisor. Dr. Bradley will focus on creating value for your medical home - for both your patients and with payers. He will provide some pointers for both Scarecrows and Tin Men on finding the right words to say to the Wizard and how to ignore the flying monkeys.
ABOUT OUR SPEAKERS
Chip Hart: Mr. Hart is the author of the popular blog, "Confessions of a Pediatric Practice Consultant" (pedsource.com/chipsblog). In his 19 years of pediatric practice management expertise, Chip has helped hundreds of pediatricians increase their financial health. He has conducted successful negotiations with insurance companies, and worked as a consultant for the American Academy of Pediatrics (AAP) and the AAP Section on Administration and Practice Management (SOAPM). He also serves on the Certified Commission for Healthcare Information Technology (CCHIT) Child Health Workgroup. As a dynamic and motivating speaker, Chip leads educational seminars and consults for pediatric professionals nationwide. Chip has also contributed articles on practice management and health care information technology for Pediatric Coding Alert, the AAP's SOAPM Newsletter, Medical Group Management Association, and others.
Jeanne James: Dr. James began serving as TennCare’s Medical Director in September 2008 and reports directly to Chief Medical Officer, Wendy Long, M.D. Dr. James’ duties at TennCare include, but are not limited to: supervision of the Associate Medical Director and the Division of Quality Oversight; serving as the initial point of contact with TennCare-contracted MCC medical directors; and representing the Bureau and Director Darin Gordon on the Children’s Council for Mental Health. Dr. James has held pediatric faculty appointments at the University of Alabama and Tulane Medical School. As Chief Medical Officer at TUHC, Dr. James was active in a variety of hospital areas, including credentialing, clinical quality improvement, accreditation, risk management, and patient safety. Dr. James is board certified in general pediatrics. Her clinical interests include patient and parent education, preventive care, patient safety, and disaster readiness and response.
Kelly L Moore: Dr. Moore is a graduate of the Vanderbilt School of Medicine, and holds a Master of Public Health degree from the Harvard School of Public Health. She completed her clinical internship in Pediatrics at the Johns Hopkins Hospital in Baltimore and served as an Epidemic Intelligence Service Officer and Preventive Medicine Resident at the Centers for Disease Control and Prevention in Atlanta, Georgia. She is board certified in Preventive Medicine and Public Health. She has served in her current role since 2004.
Gretchen Hoffman: Prior to EaseMD, Mrs. Hoffman served as Administrator for the Center for Urological Treatment, a physician group based in Nashville. Mrs. Hoffman has worked in Medical Administration for many years and has experience in both workflow and financial management. Prior to working in the medical field, Mrs. Hoffman was a Jr. High School teacher. Mrs. Hoffman attended Rhodes College in Memphis and received her B.A. from Middle Tennessee State University, in Murfreesboro. Mrs. Hoffman holds her degree in History, Political Science, and Education.
Joel Bradley: Dr. Bradley is a general pediatrician in Franklin TN. He is a medical director of one of Tennessee’s managed Medicaid health plans, a member of the AAP COCN and the AMA CPT RVS Update Committee (RUC), and has served as the AAP’s Advisor to CPT and as a member of the CPT Editorial Panel. He has served as editor for Coding for Pediatrics, Pediatric Coding Companion, and the AAP’s three Quick Reference Guides to Coding. He enjoys teaching coding and prac tice management, and working nationally and in his state chapter’s Managed Care Council to improve the reimbursement infrastructure for the medical home.
